lv665 Help Center
Answers to the most common questions about accounts, payments, bonuses, and more.
18+ · Play Responsibly. lv665 is an online gaming platform for adults. If you need support, visit Responsible Gaming.
Contents
Account & Registration
Creating an lv665 account takes about two minutes. You need a valid mobile number, a working email address, and a password. One account per person — duplicate accounts are closed and balances forfeited.
| Minimum age | 18 years old |
| Countries accepted | Bangladesh |
| Documents needed (KYC) | NID, Passport, or Driving Licence |
| KYC review time | Within 2 hours |
| Accounts per person | One only |
How do I create an lv665 account?
Go to lv665 Register and fill in your mobile number, email, and password. Confirm the OTP sent to your phone, then log in. The whole process takes under two minutes.
Can I open more than one account?
No. lv665 allows one account per person, per household, and per device. If two accounts are linked to the same person, both may be suspended and any bonus balance removed. If you have trouble logging into an existing account, contact Live Chat rather than opening a new one.
What documents do I need for KYC verification?
Submit one of the following: National ID Card (NID), Passport, or Driving Licence. KYC is required before your first withdrawal. Upload clear photos in the Account section. Our team reviews documents within 2 hours during normal hours.
Login & Password
Use your registered mobile number or email plus your password to log in at lv665 Login. If you forget your password, use the "Forgot Password" link on the login page — a reset link arrives by email within a few minutes.
I forgot my password. How do I reset it?
Click "Forgot Password" on the login page. Enter the email linked to your account and we'll send a reset link. Check your spam folder if it doesn't appear within 5 minutes. Once reset, use the new password immediately — old sessions are signed out.
My account is locked. What should I do?
Accounts lock after several failed login attempts. Wait 15 minutes, then try again with the correct password. If you're still locked out, contact our 24/7 Live Chat with your registered mobile number ready to confirm your identity.
Deposits & Payments
lv665 accepts bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳500. Funds appear in your account within 1 minute for mobile money methods.
| Minimum deposit | ৳500 |
| bKash / Nagad / Rocket | Credited within 1 minute |
| Bank Transfer | Credited within 1 minute |
| Deposit fees | None charged by lv665 |
Which payment methods does lv665 accept?
We accept bKash, Nagad, Rocket, and Bank Transfer. All methods are available around the clock. Choose your method in the Deposit section of your account, enter the amount, and follow the on-screen steps.
My deposit has not arrived. What should I do?
Most deposits arrive within 1 minute. If it's been more than 10 minutes, take a screenshot of your payment confirmation (showing the Transaction ID) and send it to our Live Chat team. We resolve most pending deposits within 30 minutes.
Is there a deposit fee?
lv665 does not charge any deposit fee. Your mobile money provider may apply their own small transaction charge, but we do not deduct anything from your deposit amount.
Withdrawals & KYC
The minimum withdrawal is ৳800. The daily limit is ৳50,000. Most withdrawals are processed within 20 minutes. KYC must be completed before your first withdrawal — submit your documents in the Account section.
| Minimum withdrawal | ৳800 |
| Daily maximum | ৳50,000 |
| Processing time | Within 20 minutes |
| First-time withdrawal | Up to 1 hour (after KYC) |
| KYC documents | NID / Passport / Driving Licence |
How long does a withdrawal take?
Standard withdrawals are processed within 20 minutes. Your first-ever withdrawal may take up to 1 hour because the security team does a manual review alongside KYC verification. After that, subsequent withdrawals follow the standard timeline.
Why was my withdrawal rejected?
Common reasons include: KYC not yet verified, wagering requirements on a bonus not fully met, the withdrawal amount is below ৳800 or above the daily ৳50,000 limit, or the bKash/Nagad number on file doesn't match your account name. Contact Live Chat for the exact reason — we'll explain and help you fix it quickly.
Bonuses & Wagering
New members receive a 150% Welcome Bonus on the first deposit, up to ৳25,000. Wagering requirement is 15× the bonus amount. Existing members get a 10% Reload Bonus and up to 0.8% daily cashback. Refer a friend and earn ৳500 per approved referral.
| Welcome Bonus | 150% up to ৳25,000 |
| Reload Bonus | 10% on subsequent deposits |
| Daily Cashback | 0.8% on net losses |
| Referral Reward | ৳500 per friend |
| Wagering Requirement | 15× bonus amount |
| Bonus Validity | 7 days from credit |
How does the 150% Welcome Bonus work?
Deposit at least ৳500 as your first deposit and lv665 will add 150% of that amount as bonus credit, up to ৳25,000. For example, deposit ৳5,000 and receive ৳7,500 bonus. You must complete 15× wagering (on the bonus amount) within 7 days before the bonus balance converts to withdrawable cash.
What counts toward meeting the wagering requirement?
Bets placed on slots, fishing games, crash games, and live casino rounds all count at 100% toward wagering. Sports bets may count at a different rate — check the Bonus Terms page for the current breakdown. Each qualifying bet must be settled (not voided) to count.
Can I withdraw my deposit before finishing wagering?
Yes, you can withdraw your real-money balance at any time. However, if you withdraw before completing wagering, the active bonus and any winnings generated from that bonus will be cancelled. Only the real-money portion of your balance is paid out in that case.
Games & Betting
lv665 offers over 2,000 games from providers including FA Chai, Habanero, JILI, JDB, and Red Tiger. Categories include slots, live casino, fishing games, crash, and lottery. Cricket and football betting markets cover BPL, IPL, T20, and ODI fixtures.
Which game providers are available on lv665?
Current providers include FA Chai, Habanero, JILI, JDB, and Red Tiger. The library covers slots, live dealer tables, fishing games, crash titles like Aviator, and lottery games like Super Bingo. New titles are added regularly — check the Casino lobby for the latest.
Is sports betting available on lv665?
Yes. lv665 covers cricket (BPL, IPL, T20, ODI), football, kabaddi, and other popular sports. Markets include match winner, total runs, top batsman, and in-play betting on selected matches. Minimum bet varies by market; check the bet slip for the current minimum before placing.
lv665 App
The lv665 Android app (APK) is free to download. It requires Android 6.0 or higher and uses 28 MB of storage. The current version is 2.8.0, last updated 3 November 2026. iOS users can access lv665 through the mobile browser — all features work on Safari and Chrome.
| Platform | Android (APK download) |
| Version | 2.8.0 |
| Minimum Android | 6.0 |
| Size | 28 MB |
| Price | Free |
| Last updated | 3 November 2026 |
How do I install the lv665 APK on Android?
- Visit the lv665 App page on your Android phone and tap "Download APK".
- If prompted, allow your browser to install apps from unknown sources in Android Settings.
- Open the downloaded file and tap "Install".
- Log in with your lv665 credentials and start playing.
Is the lv665 app available on iPhone (iOS)?
There is no dedicated iOS app at this time. iPhone and iPad users can access all lv665 features through the Safari or Chrome mobile browser at lv665.lat. The site is fully responsive — betting, deposits, and withdrawals all work without an app.
Contact & Support
lv665 provides 24/7 Live Chat — the fastest way to resolve any account, payment, or gameplay issue. For non-urgent queries, email [email protected] and expect a reply within a few hours.
How do I contact lv665 customer support?
The quickest route is the 24/7 Live Chat, accessible from every page. For issues that need documentation (like a disputed transaction), email [email protected] with your account mobile number and a screenshot. Most issues are resolved within one chat session.